Privacy Policy
At Monna Rosa Milano, we value your privacy and are committed to protecting the personal data you share with us. Our website is powered by Odoo, a secure, enterprise-grade infrastructure that ensures your information is stored safely and used transparently.
1. Information We Collect
When you interact with our site—such as by submitting a contact form, signing up for our newsletter, or placing an order—we may collect the following information:
- Name
- Email address
- Phone number
- Company name
- City and country
- Any other data you voluntarily submit
2. How We Use Your Information
The information you provide is used exclusively for:
- Responding to your inquiries or requests
- Processing and fulfilling your orders
- Providing updates about your order status or our services
- Customer support and after-sales services
- Legal compliance, if required
We never sell, rent, or share your information with third parties for marketing purposes.
3. Data Storage and Security
Your data is securely stored in Odoo’s encrypted cloud environment. All transfers and storage are protected using up-to-date encryption and access control protocols, ensuring that unauthorized parties cannot access your information.
We only retain your data for as long as necessary for the purposes it was collected, or as required by law.
4. Your Rights
As a user, you have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Object to the processing of your data for direct marketing
You may exercise these rights by contacting us at info@monnarosa.com.
5. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. If significant changes are made, we will notify you on our homepage. Please review this page periodically to stay informed about how we protect your information.